
Website Page Personnel
Job Description:
This business are a small business who have expanded massively over the past 5 years and have a modern and diverse work environment, this company are not your typical contact centre, they do not work on quantity, its all about the quality and the customer experience.
Job Responsibilities:
- Contacting customers who have recently enquired about insurance and finalising the sale
- Taking incoming calls from prospective customers who are enquiring about a quotation received online
- Contacting customers who have submitted their details online regarding insurance
- Managing both outbound and inbound calls
- Delivering excellent customer service on every call received
- Advising on a wide range of products to find the best solution for each client
- General administration and information sharing within the teams
- Working towards KPI’s
Job Requirements:
- Sales experience and a desire to work in a telephone sales environment
- Excellent customer service
- Experience working in a contact centre based role and keen to develop their skills in a new business
- Have experience working in an FCA regulated environment
- Confident, helpful and personable character
- Have a natural ability to build relationships over the phone
- Please note only candidates with experience working in FCA regulated businesses will be considered for this role-
Job Details:
Company: Page Personnel
Vacancy Type: Full Time
Job Location: Liverpool, England, UK
Application Deadline: N/A
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