Job Description: This business are a small business who have expanded massively over the past 5 years and have a modern and diverse work environment, this company are not your typical contact centre, they do not work on quantity, its all about the quality and the customer experience. Job Responsibilities: Contacting customers who have recently enquired about insurance and finalising the sale Taking incoming calls from prospective customers who are enquiring about a quotation received online Contacting customers who have submitted their details online regarding insurance Managing both outbound and inbound calls Delivering excellent customer service on every call received Advising on a wide range of products to find the best solution for each client General administration and information sharing within the teams Working towards KPI's Job Requirements: Sales experience and a desire to work in a telephone sales environment Excellent customer service Experience working in a contact centre based role and keen to develop their skills in a new business Have experience working in an FCA regulated environment Confident, helpful and personable character Have a natural ability to build relationships over the phone Please note only candidates with experience working in FCA regulated businesses will be considered for this role- Job Details: Company: Page Personnel Vacancy Type: Full Time Job Location: Liverpool, England, UK Application Deadline: N/A Apply Here jobstrivia.net
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