Weekend Jobs in Liverpool Immediate Start – Outbound Customer Support

Job Description:

This business are a small business who have expanded massively over the past 5 years and have a modern and diverse work environment, this company are not your typical contact centre, they do not work on quantity, its all about the quality and the customer experience.

Job Responsibilities:

• Contacting customers who have recently enquired about insurance and finalising the sale
• Taking incoming calls from prospective customers who are enquiring about a quotation received online
• Contacting customers who have submitted their details online regarding insurance
• Managing both outbound and inbound calls
• Delivering excellent customer service on every call received
• Advising on a wide range of products to find the best solution for each client
• General administration and information sharing within the teams
• Working towards KPI’s

Job Requirements:

• Sales experience and a desire to work in a telephone sales environment
• Excellent customer service
• Experience working in a contact centre based role and keen to develop their skills in a new business
• Have experience working in an FCA regulated environment
• Confident, helpful and personable character
• Have a natural ability to build relationships over the phone
• Please note only candidates with experience working in FCA regulated businesses will be considered for this role-

Job Details:

Company: Page Personnel

Vacancy Type:  Full Time

Job Location: Liverpool, England, UK

Application Deadline: N/A

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