Thursday , November 30 2023

Tsebo Receptionist Jobs – Front Of House Manager

Website Tsebo Solutions Group

Job Description:

We are currently looking for a Front Of House Manager to manage the Front Of House department ,Front of House Staff, Clients and Patients’ relations and improve customers service.

Job Responsibilities:

  • Management of on-site front of house staff
  • Setting and management of service delivery standards
  • Training of all front of house staff
  • Implement and maintain systems
  • Stock controls and asset management.
  • Analyse and pre-empt client needs and possible complaints
  • Management of client satisfaction and contribute to quality control programs.
  • Client / Customer relations – maintaining sound interpersonal relationship with the Client.
  • Operational standards – Maintaining all operational standards as agreed
  • Meeting all quality / star grading standards in all areas of responsibility, as per Fedics Grading checklist
  • Ability to operate independently
  • Proven leadership abilities

Job Requirements:

  • Strong judgement and problem-solving skills
  • Strong interpersonal and communicative skills (verbal and written)
  • Attention to detail
  • Client service orientated
  • Business Management principles
  • Fully computer literate
  • Relevant tertiary qualification and/or equivalent level of competence, an advantage
  • 1-2 years previous experience

Job Details:

Company: Tsebo Solutions Group

Vacancy Type:  Full Time

Job Location: Empangeni, KwaZulu-Natal, SA

Application Deadline: N/A

Apply Here