Friday , February 23 2024

TFG Vacancies Midrand – Process Manager

  • Full Time
  • Midrand

Website The Foschini Group - TFG

Job Description:

As the leading fashion and lifestyle retailer in Africa, TFG relies on the efficiency and effectiveness of our Distribution Centres. At TFG Logistics, we consider each of our regional distribution centres to be a well-oiled machine, driven by a customer-centric and employee-obsessed approach. To deliver on our promise to our internal and external customers, we count on exceptionally talented, bright and committed Process Managers and Assistant Process Managers.

Job Responsibilities:

  • People Management across the full employee journey
  • Workforce Planning
  • Review and improve distribution processes and workflows to create efficiencies
  • Manage the development, performance, and maintenance of the organisation’s transport to produce an efficient transport service, maximising performance, value and profitability against pre-agreed targets.
  • Build internal and external business partner relationships
  • Maintain and ensure compliance with Best Operating Practices (BOP) and 6S in your department
  • Budget and cost control
  • Identify and report on key metrics
  • Manage the call centre department to ensure order booking and all related customer queries are resolved within SLA
  • Manage stock control processes and losses
  • Manage Achieve and drive the KPI’s relating to accuracy, speed, cost, people and compliance within the Distribution Centre
  • Manage and plan the day-to-day operations of your department

Job Requirements:

  • Strong people management skills to ensure that the Distribution Centre consistently delivers outstanding customer service with highly motivated staff
  • Sound accuracy and high attention to detail
  • A strong service-orientation, high energy levels and a strong sense of urgency
  • A natural aptitude for the management of systems and business processes
  • Ability to handle high pressure, stress and multi-tasking
  • A post-matric qualification in Logistics- Transport Management/Supply Chain Management/Retail Business Management/Warehouse
  • Operations Management is essential
  • At least 5 years of solid Operations Management/Process Management experience
  • Experience in working on a Warehouse Management System (experience on Manhattan WMS would be advantageous)
  • Working knowledge of MS Office, with a strong MS Excel capability
  • Business acumen and experience in analysing, interpreting and applying productivity data
  • Advanced analytical and problem-solving skills and judgement
  • Exceptional communication skills (written and verbal)
  • The ability to confidently influence and persuade at all levels to achieve results

Job Details:

Company: The Foschini Group – TFG

Vacancy Type:  Full Time

Job Location: Midrand

Application Deadline: N/A

Apply Here