
Website Telesure Investment Holdings - TIH
Job Description:
We have exciting Sales Consultant opportunities for highly enthusiastic, driven, self-motivated, friendly individuals who are passionate about creating exceptional relationships and world class experiences with our customers in the Medical Insurance Market based in Dainfern, Fourways, South Africa.
The successful candidates will sell, cross sell, up sell and retain Medical Insurance products, whilst following the company’s sales processes, compliance, quality assurance and guiding principles.
Job Responsibilities:
- Assist clients with their financial portfolio
- Compliance and Quality Assurance
- Cross selling of all add on products
- Receive inbound calls and pro-actively make outbound calls to customers (relating Hippo.co.za medical insurance offerings) to enable achievement of Key Performance Indicators
- Reviewing existing clients’ policy with the aim of improving their benefits.
- Retaining clients by providing them with feedback on their products.
- Delivering efficient customer service levels through effective call management
- Consultants are responsible for performance in the following Key Responsibility Areas of:
- Roster Adherence
- Daily Sales Targets manage dials and Talk-Time – practically demonstrate effort in work ethic through active dialling engaging with clients.
Job Requirements:
- Proven sales track record
- Excellent verbal command of the English Language
- Strong understand of the sales process and sales techniques
- A strong attention to detail
- Matric / SAQA accredited qualification*
- RE-5 and 120 FAIS Credits (advantageous)
- At least 12 months Sales experience in a Call Centre environment financial/Medical aid Retentions and Upselling services industry.
Job Details:
Company: Telesure Investment Holdings – TIH
Vacancy Type: Full Time
Job Location: Durban
Application Deadline: N/A
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