Sunday , December 10 2023

Takealot Career – Franchise Manager

Website Takealot

Job Description:, a leading South African online retailer, is looking for highly talented Franchise Managers to join our Distribution Team in Kimberley & Surrounds and Polokwane & Surrounds

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Job Responsibilities:

  • Assisting in the setting up of SOP’s for all clients across the delivery platform
  • Constantly monitor and upgrade SOP’s where necessary
  • Train and set up new franchises
  • Train SOP’s at a franchisee level
  • Set and maintain service levels of franchises
  • Adherence of franchisees to branch blue print and franchise agreement
  • Set and manage KPI’s at franchise level
  • Regular audits to assess & measure performance
  • Travelling locally in and around an allocated region, as well as travelling to allocated regional branches quarterly
  • Driving the company policies, procedures and brand standards through regular auditing processes
  • Train & guide franchisees towards improved business operations, act as a consultant to the franchisee to drive business success
  • Assist franchisees in the training of their employees
  • Monitoring & measuring branch performance and productivity against SLA’s through system checks and reports
  • Presenting solutions to solve problems to help drive the momentum & success of the franchisees business
  • A FM must be the ‘protector of the brand’ at all times, working towards brand recognition and business growth

Job Requirements:

  • High energy, self-starter
  • Execution bias
  • Understand how technology works for business
  • Project management
  • System and process orientated
  • Attention to detail while still seeing the bigger picture
  • Understand convenience and customer service
  • Strong analytical and critical thinking, ability to use data to make informed decisions, identify the root cause and resolve problems
  • Comfortable with change and an excellent team player
  • Low on ego, high on delivery and execution
  • Organization & sound communication will be key success factors of a FM
  • Relevant Degree or Diploma
  • 3 years top management experience
  • Microsoft Office experience in word, excel & PowerPoint
  • Training experience will be beneficial
  • Operational experience managing national or regional operations
  • Previous hospitality/retail franchise working experience will be to your advantage
  • Previous experience in the logistics industry is not required
  • Proven track record in delivery and execution
  • IT or tech savvy will be advantageous

Job Details:

Company: Takealot

Vacancy Type:  Full Time

Job Location: Kimberley, Northern Cape, SA

Application Deadline: N/A

Apply Here