
Website Standard Bank
Job Description:
- To support the Business Manager with the day to day running and maintenance of the portfolio.
- To provide a central office-bound contact point for customers.
- To deal with all credit related issues in Lifestyle and Entrepreneur segments.
- To ensure effective communication with Business Managers on all matters relating to the portfolio.
Job Responsibilities:
- Provides a consistent customer experience in line with the Small Enterprise Customer Value Proposition
- Provides a second face office-bound (information/ query handling) service point for Entrepreneur customers.
- Performs a liaison role between the Business Managers, customers, branches and back office service fulfilment and credit functions.
- Interacts with customers to establish financial information requirements.
- Complete all compliance training within laid down timelines
- Accurately and efficiently collates and check securities documentation and mandates for banking facilities.
- Analyses business and financial information e.g. balance sheets, financial statements and management accounts, to prepare and motivate non-scored credit applications in line with credit requirements.
- Processes scored/un-scored credit applications.
- Monitors daily excesses to ensure that customer facilities are managed within the parameters set by Credit.
- Ensures timeous completion of all credit reviews.
- Accurately and efficiently collates and check securities documentation and mandates for banking facilities.
- Analyses business and financial information e.g. balance sheets, financial statements and management accounts, to prepare and motivate non-scored credit applications in line with credit requirements.
- Processes scored/un-scored credit applications.
- Educates customers regarding the parameters and routine procedures governing entrepreneur product and service offerings.
- Interviews Business customers, when required.
- Assists with completion of documents and opening of all accounts for the Entrepreneur segment.
- Ensures that welcome letters are sent to new customers.
- Attends to transferring and closing of accounts, when necessary.
Job Requirements:
- Matric
- Studying towards a Relevant business related tertiary qualification e.g. B.Comm degree is a pre-requisite
- Must complete one of the Qualifications listed on the FSB recognised list within the allocated time.
- Must complete the RE 5 examination within the allocated time
- 3-4 years branch experience
- An understanding of how businesses operate, as well as understanding the business risks, industry risks and financial requirements pertaining to the small, medium business market.
- Must have relevant intermediary experience in respect of the FAIS product subcategories applicable to this role.
Job Details:
Company: Standard Bank
Vacancy Type: Full Time
Job Location: Port Elizabeth
Application Deadline: N/A
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