Website Rotana Hotels
As a Bellboy you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
- Maintain an up to date knowledge of the hotel and local services
- Maintain awareness of guest profile through Opera guest profile system
- Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out
- Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner
- Deliver morning newspapers to rooms
- Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure
- Maintain effective communication with all related departments to ensure smooth service delivery
- You should ideally have a diploma in hospitality or a vocational training in the concierge section within a hotel.
- Good English communication skills along with strong interpersonal abilities are essentials.
Company: Rotana Hotels
Vacancy Type: Full Time
Job Location: Dubai, United Arab Emirates
Application Deadline: N/A