Rocket Mortgage Careers in Atlanta – Platform Support Engineer

Website Rocket Mortgage

Job Description:

The Platform Integrity is the Rocket Auto team responsible for making our platform run smoothly by investigating, debugging, and triaging issues in our software & data. The Platform Integrity Engineer is a hands-on support engineer. This position is available remotely from anywhere in the USA or Canada.

Job Responsibilities:

  • Investigate complex issues in frontend, backend, devops, data pipeline, and database code
  • Investigate issues from reporting to resolution
  • Deliver technical documentation
  • Collaborate with engineers to understand and resolve issues

Job Requirements:

  • Either: (a) 1 year professional work experience as a hands-on software developer, in any language; or (b) 6 months professional work experience as a hands-on software developer, in any language, and attended a bootcamp or technical college degree program; or (c) 2 years professional work experience as a platform support engineer (or equivalent title)
  • Can read & understand Javascript, HTML, CSS code, log files, database tables, stack traces, or willing to learn
  • Can write SQL at an intermediate level
  • Experience in high-scale production systems
  • Clear, concise written/verbal communication
  • Likes to roll-up sleeves, get in the weeds and deliver high-quality support daily

Job Details:

Company: Rocket Mortgage

Vacancy Type:  Full Time

Job Location: Atlanta, GA, US

Application Deadline: N/A

Apply Here