Tuesday , September 26 2023

Qatar Airways Aircraft Maintenance Jobs – Airport Services Agent

Website Qatar Airways

Job Description:

We are recruiting for an Airport Services Agent based in Dubai, United Arab Emirates.
In this role you will deliver excellent service at the airport, helping create a stress-free environment for customers travelling with Qatar Airways. You will ensure passengers receive total quality service and adhere to the safety policy and security standards of the company.

Job Responsibilities:

  • Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc
  • Performing pre- and post-flight administration duties
  • Handling of company mail
  • Delivering the highest level of Customer Service at all customer touch points
  • Supervising service partners’ activities for the smooth acceptance of passengers.
  • Handling baggage claims
  • On Time Performance
  • Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge.
  • Ensuring compliance with QR Safety and Security requirements.
  • Checking entry requirements (visas, residence permits) are met
  • Coordinating with Cargo, Fueling company, Baggage Make up Area, aircraft loading team, catering suppliers for a smooth turnaround

Job Requirements:

  • Knowledge of airport functions including passenger and baggage handling, Weight and Balance, and Dangerous Goods Regulations is required.
  • Ability to work shifts, including weekends, is essential.
  • High school qualification combined with a minimum of two years of experience in a similar customer facing role within the airport environment.

Job Details:

Company: Qatar Airways

Vacancy Type:  Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

Apply Here