Job Description: We are recruiting for an Airport Services Agent based in Dubai, United Arab Emirates. In this role you will deliver excellent service at the airport, helping create a stress-free environment for customers travelling with Qatar Airways. You will ensure passengers receive total quality service and adhere to the safety policy and security standards of the company. Job Responsibilities: Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc Performing pre- and post-flight administration duties Handling of company mail Delivering the highest level of Customer Service at all customer touch points Supervising service partners’ activities for the smooth acceptance of passengers. Handling baggage claims On Time Performance Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge. Ensuring compliance with QR Safety and Security requirements. Checking entry requirements (visas, residence permits) are met Coordinating with Cargo, Fueling company, Baggage Make up Area, aircraft loading team, catering suppliers for a smooth turnaround Job Requirements: Knowledge of airport functions including passenger and baggage handling, Weight and Balance, and Dangerous Goods Regulations is required. Ability to work shifts, including weekends, is essential. High school qualification combined with a minimum of two years of experience in a similar customer facing role within the airport environment. Job Details: Company: Qatar Airways Vacancy Type: Full Time Job Location: Dubai, United Arab Emirates Application Deadline: N/A Apply Here jobstrivia.net
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