Website Arkansas Department of Human Services
Screens incoming calls, directs calls, and takes and transmits messages. Greets visitors and provides assistance. Receives, sorts, and distributes various mail and correspondence to appropriate personnel. Prepares external and internal outgoing mail and follows established procedures and postal requirements. Photocopies various documents and ensures appropriate safeguard of such documents related to confidentiality. Performs tasks using standard operating equipment and computer programs to prepare and format forms, correspondence, reports, and other documents. Provides routine data entry, keying in information into designated fields using various databases. Assists in ensuring the proper flow of paperwork exists within an assigned department. Answers written or oral inquiries of a routine nature. May schedule appointments and conference rooms, verify data, provide follow up, and communicate appointment schedule to appropriate parties. Performs other duties as assigned.
The Local Office Administrative Assistant works under general supervision and is responsible for performing a wide variety of tasks that are standard or regular support duties within an assigned department or program. This position requires computer keyboarding skills, phone system, clear enunciation, and excellent verbal and written communication skills. Position assignments are dependant on the needs of the office and are determined by management staff.
- Requires the ability to multi-task, problem solve and prioritize.
- Must be able to escort clients to and from the lobby multiple times a day. Must be able to sit, type, and talk on the phone for long periods of time. Requires some standing for scanning and copying.
- Sufficient interpersonal skills to ensure a positive relationship with clients and coworkers.
- Minimum Qualifications: The formal education equivalent of a high school diploma.
Company: Arkansas Department of Human Services
Vacancy Type: Full Time
Job Location: Pine Bluff, AR, US
Application Deadline: N/A