Sunday , February 25 2024

Post Office Jobs in Colchester (McColl’s) – Counter Manager

Website McColl's Retail Group

Job Description:

Here at McColl’s we pride ourselves on being the second largest multiple convenience operator in the UK.

Within our store network we operate a number of Post Offices which provide a valued service to the local communities and our Counter Managers play a very important part in helping us achieve this.

We are currently looking to recruit a Post Office Counter Manager who can lead and inspire a team to provide excellent customer service.

The main purpose of this role is to drive customer service standards and the sales performance within the branch.

Job Responsibilities:

  • Maintain and deliver the Company’s expectations in respect of customer service and standards
  • Manage an efficient operation including full adherence to the security of cash/stock control and accuracy with daily/weekly accounting procedures
  • Work to agreed budgets and targets
  • Lead, inspire, coach and motivate a team to provide a friendly, knowledgeable and professional customer focused environment
  • Advising customers on a wide range of Post Office products and services to drive sales
  • Ensure policies, procedures and compliances are fully adhered to
  • Resolving all customer queries and complaints in a professional and timely manner

Job Requirements:

  • Excellent time management skills, self-motivated and possess meticulous administration skills
  • Confident and proactive in the achievement of team and Company objectives
  • Thrive on driving high sales performance
  • Be highly motivated and results driven with excellent communication, influencing, management and leadership qualities

Job Details:

Company: McColl’s Retail Group

Vacancy Type:  Full Time

Job Location: Colchester, England, UK

Application Deadline: N/A

Apply Here

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