MiWay Vacancies – Assessing Manager

  • Full Time
  • Midrand

Website MiWay Insurance Limited

Job Description:

MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. Category winners of the Mail & Guardian Top Companies Reputation Awards in 2014, as well as the Deloitte Best Company to Work For Survey 2011 and 2012 – were are passionate about our people. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with all the “what-ifs” of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWay’s core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you!

Up for a new challenge and feel you can make a difference? The Claims Department is looking for an enthusiastic individual as an Assessing Manager to oversee effective operations, vehicle assessments and repairs for Broker/Direct/Digital claims for Personal and Business Insurance.

Job Requirements:

  • Grade 12/Standard 10/NQF 4
  • Applicable post-matric qualification will be advantageous
  • Abuntex Certified
  • Proven track record with a minimum of 5 years’ experience in claims in the Short-Term Insurance Industry
  • Minimum 3 years assessing management experience
  • Solid understanding of claims procedures/processes and administration, vehicle assessment, as well as call centre management
  • Sound knowledge of Motor Vehicle Assessments and repairs
  • Sound knowledge of operations, systems and procedures pertaining to the Assessing Department
  • Redefining processes and procedures to optimize efficiencies within the Assessing Department
  • Managing average repair costs
  • Ensure efficient service quality standards to clients, brokers and third parties
  • Reporting and Administration
  • Quality, compliance and accreditation
  • Ability to apply Business Rules and Processes
  • Services Knowledge
  • People management
  • Objectivity
  • Ability to lead a significant team of vehicle assessors
  • Proven track record in a leadership position
  • Customer focus
  • Relationship and networking
  • Continues improvement and efficiencies
  • Relationships and networking
  • Self-motivated and inspire others
  • Problem solving skills and solution oriented
  • Managing and coping with stress and setbacks
  • Ability to multi-task
  • Delivering results and target orientation
  • Performance management experience
  • Commitment to personal and team goals
  • Professionalism
  • Excellent administration skills
  • Provide technical guidance and support to Department
  • Must be highly proficient in dealing with clients at all levels
  • Self-disciplined
  • Good organization abilities

Job Details:

Company: MiWay Insurance Limited

Vacancy Type:  Full Time

Job Location: Midrand

Application Deadline: N/A

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