Thursday , February 29 2024

Jobs In HDFC Bank for Fresher – Virtual Relationship Manager

  • India

Website HDFC Bank

Job Description

  • Educate and encourage customers to use digital mediums for their banking transactions/ needs
  • Engage with and enhance customer relationships
  • Ensure knowledge of regulatory policies is kept up-to-date
  • Maintain high levels of product knowledge to help customer conversations

Job Requirements

  • IRDA Certification
  • AMFI Certification
  • Graduate/ MBA Finance degree essential

Jobs Responsibilities

  • Continuous engagement with portfolio customers and documentation of interaction
  • Ensure the right customer is raced to the right portfolio
  • Maintain record of complaints and ensure their resolution
  • Resolve customer queries with accuracy
  • Monitor account balances and closures
  • Understand profile of customers and cross-sell relevant products and services
  • Promote Digital Banking services
  • Handle calls according to defined standards
  • Ensure regular interaction with your customers and pro-actively assess customer needs
  • Manage the attrition rate of customers

Job Details

Company: HDFC Bank

Vacancy Type: Full-time

Job Functions: Banking

Job Location: India

Application Deadline: N/A