Sunday , February 25 2024

HEB Job Application in Houston – Medical Assistant

Website H-E-B

Job Description:

As a Medical Assistant, you’ll serve a key role in delivering a unique patient experience. You’ll make our guests feel as comfortable as possible while you administer general patient care and perform / assist in other medical procedures. You’ll serve as a coordinator / liaison between patients, physicians, and other health care team members.

Job Responsibilities:

  • Replenishes medical supplies / materials
  • Ensures adherence to HIPAA regulations
  • Welcomes each guest warmly and professionally; provides a caring environment; handles guest interactions with the highest level of hospitality; responds to all requests personably, accurately, and in a timely manner; accommodates special requests when possible
  • Assists with check-in process; processes transactions required to begin / complete patient visits
  • Develops an understanding of H-E-B-sponsored health insurance (e.g., co-pays, co-insurance, and related benefits-specific offerings)
  • Promotes H-E-B Wellness Primary Care services
  • Provides exceptional customer service; manages multi-phone line system; answers calls; schedules appointments; maintains clinic calendar / scheduling; responds to emails
  • Develops in-depth understanding of eligibility files, check-in technology, electronic health record system, and overall workflow related to care delivery
  • Resolves patient complaints; assists patients in all Clinic-related inquiries
  • Maintains collaborative, professional relationships with clinic staff

Job Requirements:

  • Advanced interpersonal, customer service, and issue-resolution skills
  • High school diploma, or equivalent
  • 1+ years of experience in phlebotomy / blood drawing (preferred)
  • Basic Life Support (BLS) certification
  • 1+ years of experience in office, clerical, or medical work; medical assistant, admissions rep, or clinic support (preferred)
  • Bilingual skills (English – Spanish) a plus
  • Experience in customer service
  • Ability to comfortably, efficiently manage multiple priorities and shift focus between tasks
  • Proficiency in MS Office, related software / applications
  • Strong organization and follow-through skills; attention to detail
  • Ability to project process ownership, accountability, and initiative
  • Graduate of an accredited medical assistant or surgical technician program (preferred)
  • Knowledge of medical terminology
  • Ability to quickly learn new procedures / processes
  • Advanced written / verbal communication skills
  • Experience working with electronic health records (preferred)
  • Medical Assistant certification (CMA) *Please refer to list below

Job Details:

Company: H-E-B

Vacancy Type:  Part Time

Job Location: Houston, TX, US

Application Deadline: N/A

Apply Here

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