
Website H-E-B
Job Description:
As an Hourly Department Manager, you’ll oversee Partners and day-to-day direction and coordination of a Store’s Deli, Produce, Seafood, or Service Department. You’ll coach on and foster the highest levels of customer service, execute merchandising programs, and monitor / be held accountable for the department’s financial performance
Job Responsibilities:
- Completes / distributes all required reports and paperwork so accounting statements accurately reflect departmental performance
- Uses appropriate H-E-B systems to determine the best opportunities to drive sales
- Monitors / accountable for the department’s financial performance
- Assists department Partners with their duties; coaches / trains, / evaluates as needed
- Holds Partners accountable for following SOPs
- Maintains the highest levels of customer service through personal example, SOP compliance, and accountability
- Monitors financial records and inventory levels to help maximize sales, profit, and meet metrics and budget goals
- Researches / analyzes potential or existing process breakdowns; proactively works with necessary Partners to identify and resolve root cause
- Prepares work schedules, orders product, controls inventory, monitors department budget and payroll
- Ensures compliance with federal, state, and H-E-B regulations, policies, and standards for product / food safety and sanitation
Job Requirements:
- Food Safety certification
- Computer skills, including MS Office and H-E-B systems
- School of Retail Management (SORM)
- Advanced interpersonal skills
- Ability to adapt to stressful situations, manage change, and give productive feedback
- Team-oriented
- Minimum age 18 (mandatory)
- Ability to delegate effectively
- Completion of Store / department training (e.g., forklift / power jack)
- Ability to manage multiple priorities and shift focus between projects / tasks
- 1+ years of experience in the department, or comparable experience
- Leadership / management skills
- Advanced verbal / written communication skills
- Organization and planning skills; attention to detail
- Analytical and problem-solving skills
Job Details:
Company: H-E-B
Vacancy Type: Full Time
Job Location: San Antonio, TX, US
Application Deadline: N/A
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