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Website Kroger
Job Description:
Provide exceptional customer service in a safe and clean environment to ensure the customer’s return visit. We accomplish this in many ways including, butnot limited to; treating our customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of thecommunity, providing the right products at the right time with fair and accurate pricing. Role model and demonstrate the company’s core values of respect,honesty, integrity, diversity, inclusion and safety of others.
Job Responsibilities:
- Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment.
- Collaborate with associates and promote teamwork to help achieve company/store goals.
- Properly use kitchen equipment, espresso machine, blender, computerized scale, steamer, etc.
- Adhere to all food safety regulations and guidelines. Ensure proper temperatures in cases and coolers are maintained and temperature logs aremaintained.
- Report product ordering/shipping discrepancies to the department manager.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Adequately prepare, package, label and inventory ingredients in merchandise.
- Display a positive attitude.
- Tender transactions using company best practices.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within thedepartment and throughout the store.
- Recommend coffee shop items to customers to ensure they get the products they want and need.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Check product quality to ensure freshness. Review “sell by” dates and take appropriate action.
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
- Label, stock and inventory department merchandise.
- Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to preventshrink.
- Adhere to all local, state and federal laws, and company guidelines.
- Inform customers about coffee shop specials.
- Offer product samples to help customers discover new items or products for which they inquire about.
- Stay current with present, future, seasonal and special ads.
Job Requirements:
- Desired Previous Job Experience
- Previous comparable experience
- Education Level:None
- Required Certifications/Licenses:None
Job Details:
Company: Kroger
Vacancy Type: Full Time
Job Location: Houston, TX, US
Application Deadline: N/A
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