Dischem Jobs Cape Town – Frontline Supervisor

Website Dis-Chem Pharmacies

Job Description:

Dis-Chem Pharmacies require a Frontline Supervisor for their Table Bay Store. Support customer service to ensure a world class shopping experience. Liaise between management and cashiers. Supervise day-to-day operations of Cashiers to ensure smooth running of till points. Record customer transactions with zero tolerance towards inaccuracy and to eliminate fraud risk.

Job Responsibilities:

  • Manage and report all customer compliments and complaints to management.
  • Ensure branch queues flow smoothly.
  • Manage refunds and returns transactions according to Dis-Chem operating procedures.
  • Ensure back shopping and returned goods are handled correctly.
  • Ensure all outgoing stock/items/scripts are scanned.
  • Train and assist new cashiers
  • Manage discrepancies at the point of sale.
  • Authorise line voids, tender ups and price overrides.
  • Pay attention to the manner in which customers respond to cashiers, and act accordingly.
  • Manage the shorts and overs at the points of sale, including floats.

Job Requirements:

  • South African citizen
  • Certificate in Computer Literacy
  • 3 years’ work experience, with 1 year supervisory experience
  • Working knowledge of SAP
  • Customer service background
  • SAP
  • Willing and able to work retail hours.
  • Sound numerical skills
  • Computer literate – MS Office
  • Able and physically fit for walking, standing, climbing, kneeling, bending, and pushing, pulling lifting and moving objects
  • Valid driver’s license and own reliable transport
  • Dis-Chem product knowledge
  • Third additional language
  • Grade 12 / Matric
  • Minimum of 2 years cashier related work experience, of which 6 months should be shadowing a Cashier Supervisor

Job Details:

Company: Dis-Chem Pharmacies

Vacancy Type:  Full Time

Job Location: Cape Town

Application Deadline: N/A

Apply Here