Dischem Jobs Cape Town – Frontline Supervisor

Job Description:

Dis-Chem Pharmacies require a Frontline Supervisor for their Table Bay Store. Support customer service to ensure a world class shopping experience. Liaise between management and cashiers. Supervise day-to-day operations of Cashiers to ensure smooth running of till points. Record customer transactions with zero tolerance towards inaccuracy and to eliminate fraud risk.

Job Responsibilities:

• Manage and report all customer compliments and complaints to management.
• Ensure branch queues flow smoothly.
• Manage refunds and returns transactions according to Dis-Chem operating procedures.
• Ensure back shopping and returned goods are handled correctly.
• Ensure all outgoing stock/items/scripts are scanned.
• Train and assist new cashiers
• Manage discrepancies at the point of sale.
• Authorise line voids, tender ups and price overrides.
• Pay attention to the manner in which customers respond to cashiers, and act accordingly.
• Manage the shorts and overs at the points of sale, including floats.

Job Requirements:

• South African citizen
• Certificate in Computer Literacy
• 3 years’ work experience, with 1 year supervisory experience
• Working knowledge of SAP
• Customer service background
• SAP
• Willing and able to work retail hours.
• Sound numerical skills
• Computer literate – MS Office
• Able and physically fit for walking, standing, climbing, kneeling, bending, and pushing, pulling lifting and moving objects
• Valid driver’s license and own reliable transport
• Dis-Chem product knowledge
• Third additional language
• Grade 12 / Matric
• Minimum of 2 years cashier related work experience, of which 6 months should be shadowing a Cashier Supervisor

Job Details:

Company: Dis-Chem Pharmacies

Vacancy Type:  Full Time

Job Location: Cape Town

Application Deadline: N/A

Apply Here

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