
Website Capitec Bank
Job Responsibilities:
- Oversee small system and/or operational improvements resulting from user and client queries
- Co-ordinate, investigate and provide timely feedback on incoming card related queries received from BSC departments (Client Care Admin, Branch Admin Support, Service Admin and Complaints Management), InfoForex (Finance) and Digital Solutions to the requesting party with the guidance of the Architect and/or System Analyst.
- To assist with the resolution of ad-hoc Postilion and Postilion Database queries by utilising sound SQL knowledge, including ISO8583 messaging and trouble shooting.
Job Requirements:
- Must have proven experience in providing technical support to internal departments dealing with client queries
- A relevant tertiary qualification in Information Technology
- Attention to Detail
- Planning, organising and coordination skills
- Facilitation Skills
- Presentation Skills
- Grade 12 National Certificate / Vocational
- Interpersonal & Relationship management Skills
- Analytical Skills
- Commercial Thinking Skills
- Negotiation skills
- Influencing Skills
Job Details:
Company: Capitec Bank
Vacancy Type: Full Time
Job Location: Bellville, South Africa
Application Deadline: N/A
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