Thursday , February 22 2024

Broad Reach Vacancies – Case Management Coordinator for Men

Website BroadReach

Job Description:

The Community COVID Coach Mpilo’s primary responsibility is to support the COVID Community Team with male-centric group and individualized and tailored mobilization and counselling to become vaccinated.

They also provide expert patient support to undiagnosed, waiting for ART, lost to follow up and unsuppressed MLHIV to be linked/relinked to HIV and TB Care and treatment in order to reduce their risk of negative outcomes from COVID, and/or HIVand/or TB.

Their intensified counselling will complement the expert patient, peer-based, experiential-based support and real-life examples of the ability to lead a normal life to men living with HIV if they get onto/recommence/adhere to ARV treatment.

Job Responsibilities:

  • The Community COVID Case Management Coordinators for Men will work with all stakeholders in the facility and community teams to provide community mobilisation for vaccination services and support male clients in targeted communities and those identified by facility colleagues as requiring physical tracking and tracing and in-person counselling.
  • Mobilize men in communities and at male dominant sites, including around workplaces and social sites, for COVID-19 vaccination and for HIV Testing Services.
  • Liaise with the facility staff to obtain lists for the supported catchment area that they have not been able to bring in telephonically.
    • men living with HIV (MLHIV) within that are not currently suppressed on ART (from waiting for ART lists, and unsuppressed lists)
    • male contacts of HIV Index clients
    • men with active TB as well as those that have completed TB treatment
  • Trace afore-mentioned men and counsel them on the heightened need to be vaccinated to link them to COVID vaccination
  • Simultaneously recruit and provide HIV education to the mentioned MLHIV and index contacts to support them to progress the HIV patient journey to the next stage; either be tested for HIV, be linked to initiation onto antiretroviral therapy, maintained on treatment, or persuaded to be returned to treatment.
  • Link male clients that are ready for HTS or Index services to community (or facility) Lay Counselors services, and clients that are ready to engage/re-engage into treatment to the community (or facility) Professional Nurse via the Linkage Officers.
  • Establishing a network to access MLHIV
  • Build trust over time amongst clients until they are ready to share details of their contacts and conduct client elicitation.
  • Consult the Team Lead for any problems or challenges faced that you are unable to solve yourself.
  • Keep a record of the status and performance of mentees as outlined in BroadReach Documentation.
  • Submit reporting templates, assessment forms to the Team weekly.
  • Any other role assigned by your manager within reason of your scope of work..

Job Requirements:

  • Matric or Higher educational qualification
  • Lay counsellor certificate
    Proven comfort with disclosing positive HIV status
  • Ability to mobilize, support and mentor Men Living with HIV (MLHIV)
  • Capacity to work with selected clinics
  • At least 2 years’ experience in health promotion and health education activities within the community
  • Good communication skills
  • Listens with empathy
  • Able to maintain confidentiality always
  • Knowledge of basic HIV and HIV counselling experience would be an advantage
  • Proven comfort with disclosing positive HIV status and serve as a role model as a man living healthily on treatment and reaching viral suppression is an advantage
  • Understanding of key reasons for COVID-19 vaccination, especially as it pertains to PLHIV, would be an advantage.
  • Puts people at ease and builds relationships with clients built on trust and confidentiality
  • Listens attentively and selects most effective communication style and delivery for varied clients with varying needs, emotional status and beliefs
  • Can persuade, convince and inspire others to take action
  • Maintains confidentiality
  • Has a customer centric mindset
  • Empathy
  • Communication
  • Confidentiality
  • Results orientation
  • Influencing and Persuading
  • Client orientation

Job Details:

Company: BroadReach

Vacancy Type:  Full Time

Job Location: King Cetshwayo

Application Deadline: N/A

Apply Here