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Website IHG Hotels & Resorts
Job Description:
Every great stay starts with a great host, who are the beating heart of our hotels. Our teams are there when people need them but, give them space to relax. It’s these thoughtful touches that give our service the balance guests adore: natural and easy-going but, also friendly without being over the top.
voco Dubai Palm The Palm is conveniently located on the trunk of the manmade island while being part of the newly launched “Palm West Beach”, a trendy and vibrant spot with an array of exceptional dining concepts. The 141 keys property is scheduled to open its doors to guests in early 2022.
Job Responsibilities:
- Clean all rooms as assigned according to the day’s requirement and according to the IHG Way of Clean standards
- Signs off duty and returns keys to Housekeeping Office.
- When making the beds and changing the linen supplies ensure that all items are clean, well pressed with no tears or stains.
- Keep linen room clean, tidy and organized at all times.
- Ensure the optimum use and control of all amenities, guest supplies and chemicals to minimize wastage.
- Immediately report to Floor Supervisor any urgent maintenance or damage to floors/areas.
- Keep trolley organized with linen and other supplies.
- Ensure that hotel’s policy relating to fire, hygiene, health, safety, rules & regulations are always understood and adhered to.
- Fill out Room Check-List, room by room.
- Responsibly use all available systems and equipment, including but not limited to trolleys, vacuum cleaner, carpet washer, etc.
- Ensure that Assignment Sheets are ticked as rooms are done and a note is made if any room has not been cleaned. i.e.: Do Not Disturb.
- Attend shift briefing, receive work assignment sheet and sign out for section keys.
- Execute any other tasks and assist in “special” duties as instructed by the Executive Housekeeper or his assistant i.e.: turning of mattresses, hanging of curtains etc…
- Immediately report to Floor Supervisor any discrepancies in room status.
- Ensure that guest corridors and ashtrays are always clean.
- Must exercise extreme and proper care in handling guests’ valuable items found in the room?
- Immediately hand over ALL Lost & Found items to Floor Supervisor or directly to Housekeeping Office.
Job Requirements:
- A true “team-player” mentality and flexible attitude towards a diverse set of tasks
- Have the ability to work a flexible schedule including nights, weekends and/or holidays
- A naturally outgoing and friendly personality with a passion for service excellence to consistently deliver and demonstrate voco™ service standards
- 1 year related experience in same role
Job Details:
Company: IHG Hotels & Resorts
Vacancy Type: Full Time
Job Location: Dubai, United Arab Emirates
Application Deadline: N/A
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