Venmo Careers in Scottsdale – Engineering Manager

Job Description:

The Venmo Infrastructure team supports Venmo’s internal and customer-facing production operations. We are the foundation of what runs Venmo. As a manager of technical Individual Contributors in infrastructure, you will work directly with engineering leadership to prioritize efforts to align services operations with business goals. You will be a hands-on leader that knows how to coach, delegate to, encourage and hire technical staff. You will mentor other Infrastructure individual contributors and product owners how to improve services availability, reliability and scalability by driving best practices. You will set clear expectations and goals based on OKRs and KPIs, manages execution, stays within budget, and proactively solve issues. You will lead the observability and incident management team for Venmo.

Job Responsibilities:

• Define SLOs for the products and services you provide to engineering.
• Define priorities, scope and implementation plans for your teams.
• Interface with technical account managers on statuses to end customers.
• Recognize, validate and evangelize emerging technologies and architectures that align with business objectives.
• Develop processes, tools and automation manage infrastructure and applications at scale.
• Guide implementations to ensure they meet functional and design specifications.
• Take a leadership role in defining and articulating overarching business objectives and help the SRE domain teams translate those into actionable plans.
• Define technology and business strategies that deliver iterative enhancements to the tools and processes that improve availability, observability and scalability.
• Lead Post Mortem and Incident Management escalations and resolutions.
• Drive documentation and incident management process across Venmo and Venmo Services.
• Coach/mentor technical leads/engineers on design principles and SRE best practices.

Job Requirements:

• Hands-on experience or working knowledge with IaaS and PaaS solutions from AWS (or similar cloud provider)
• Building observability pipelines, Data Dog, Pager Duty, Splunk, AWS CloudWatch, CloudTrail, Dashboards etc.
• Strong communication skills with the ability to understand and explain technical issues to a non-technical audience
• 10+ years’ experience in software development or a related field
• Lead technical individual contributors in developing technology that deliver iterative enhancements to the tools and processes that improve availability, observability and scalability in cloud based networking teams.
• Recognize, validate and evangelize emerging technologies and architectures that align with business objectives.
• Take a leadership role in defining, road-mapping and articulating overarching business objectives and help the Infrastructure domain teams translate those into actionable plans.
• Define priorities, scope and implementation plans for your teams.
• 10+ years’ experience operating distributed applications 24x7x365
• Coach/mentor technical leads/engineers on design principles and Infrastructure and SRE best practices.
• Develop processes, tools and automation manage infrastructure and applications at scale.
• Guide implementations to ensure they meet functional and design specifications.
• Infrastructure as code (AWS CLI, AWS CloudFormation, Terraform, Ansible, Puppet)
• Hands-on programming and scripting (Lambda, API GW, Python, Java, Bash)
• Bachelors and/or Masters in computer science or related field of study
• 5+ years managing and leading Individual Contributors through career development, and performance management.
• Demonstrable ability to learn new technologies.

Job Details:

Company: Venmo

Vacancy Type:  Full Time

Job Location: Scottsdale, AZ, US

Application Deadline: N/A

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