TFG Vacancies Kempton Park – Customer Insights And Analytics Manager

Job Description:

The JET  team within TFG has a vacancy available for a Manager Customer Insights And Analytics

Job Responsibilities:

• Leverage all customer data assets to provide actionable insights on customer profiles for broader business strategy by interpreting and translating data into opportunities or recommendations
• Assist in the development of data driven customer segmentation models.
• Analyse customer buying behaviour during marketing campaigns and promotional events
• Accurate reporting and analyses in order to drive return on marketing investment
• Strategic management of chain direct marketing plans based on customer data and insights
• Interpret, share and recommend actions based on group customer research conducted

Job Requirements:

• A degree in the field of research (psychology, sociology, behavioural science, computer science) or statistics / mathematics or a degree
• Candidates with a Marketing / Commerce qualification, with strong analytical skills will also be considered
• Knowledge and experience in statistical software packages (SQL/SAS/SPSS)
• Advanced problem solving
• Hands-on experience of large-scale customer database data interrogation and manipulation
• 9- 10 Years’ experience
• Industry/retail experience (Advantageous)
• Excellent data interpretation skills
• Ability to systemise thinking and train team members

Job Details:

Company: The Foschini Group – TFG

Vacancy Type:  Full Time

Job Location: Kempton Park

Application Deadline: N/A

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