Take Alot Jobs – Regional Franchise Operations Manager

Job Description:

Takealot.com, a leading South African online retailer, is looking for a highly talented Regional Franchise Operations Manager to join our team in Gauteng.

We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people to join us.  We offer market related benefits, a great work environment and a promise that you won’t get bored, as long as you are prepared for a challenge and want to build something great.

Job Responsibilities:

• Direct supervision of a team of Franchise Managers to ensure operational success of the Franchise Network within the region
• Monitor the driver network and address critical escalations
• Analyse data to determine trends and areas of optimisation in driver performance and system logic
• Partner with Franchisees and their respective Franchise Managers to continuously define and improve upon SOPs
• Manage the execution of new processes and developments within the Gauteng region of the Franchise Network.
• Monitor performance metrics to ensure compliance to SLA measures and track success of optimization changes
• Determine root-causes of SLA performance failures through data analysis and on-site inspections if required
• Assess risk, anticipate bottlenecks, and make trade-offs to balance business needs versus technical constraints
• Manage Franchise owners escalations
• Ensure the most effective use of resources and technologies
• Measure and report on the day to day performance of the last mile delivery platform within the Gauteng region
• Train and empower Franchise Managers to implement new processes and policies
• Project manage new hub openings and relocations
• Assist in hub sales and hub repossessions.

Job Requirements:

• Relevant Bachelor’s Degree (Logistics, Supply Chain, Operational Management) is advantageous
• 3+ Years of Management Experience
• 5 Years experience with managing Franchisees
• Applied knowledge in Word, Excel & Powerpoint
• Previous experience in the logistics / Supply Chain is advantageous
• Proven track record in delivery and execution
• Experience within a diverse corporate environment advantageous
• Being IT or Tech Savvy will be advantageous.

Job Details:

Company: Takealot

Vacancy Type:  Full Time

Job Location: Gauteng

Application Deadline: N/A

Apply Here

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