Friday , December 8 2023

Take Alot Jobs – Regional Franchise Operations Manager

  • Full Time
  • Gauteng

Website Takealot

Job Description:, a leading South African online retailer, is looking for a highly talented Regional Franchise Operations Manager to join our team in Gauteng.

We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people to join us.  We offer market related benefits, a great work environment and a promise that you won’t get bored, as long as you are prepared for a challenge and want to build something great.

Job Responsibilities:

  • Direct supervision of a team of Franchise Managers to ensure operational success of the Franchise Network within the region
  • Monitor the driver network and address critical escalations
  • Analyse data to determine trends and areas of optimisation in driver performance and system logic
  • Partner with Franchisees and their respective Franchise Managers to continuously define and improve upon SOPs
  • Manage the execution of new processes and developments within the Gauteng region of the Franchise Network.
  • Monitor performance metrics to ensure compliance to SLA measures and track success of optimization changes
  • Determine root-causes of SLA performance failures through data analysis and on-site inspections if required
  • Assess risk, anticipate bottlenecks, and make trade-offs to balance business needs versus technical constraints
  • Manage Franchise owners escalations
  • Ensure the most effective use of resources and technologies
  • Measure and report on the day to day performance of the last mile delivery platform within the Gauteng region
  • Train and empower Franchise Managers to implement new processes and policies
  • Project manage new hub openings and relocations
  • Assist in hub sales and hub repossessions.

Job Requirements:

  • Relevant Bachelor’s Degree (Logistics, Supply Chain, Operational Management) is advantageous
  • 3+ Years of Management Experience
  • 5 Years experience with managing Franchisees
  • Applied knowledge in Word, Excel & Powerpoint
  • Previous experience in the logistics / Supply Chain is advantageous
  • Proven track record in delivery and execution
  • Experience within a diverse corporate environment advantageous
  • Being IT or Tech Savvy will be advantageous.

Job Details:

Company: Takealot

Vacancy Type:  Full Time

Job Location: Gauteng

Application Deadline: N/A

Apply Here