Friday , December 8 2023

Shoprite Careers Cape Town – Intermediate Business Analyst

Website Shoprite

Job Description:

Join the OK Franchise Division, part of the Shoprite Group, the largest private-sector employer in South Africa and a leading employer in Africa as a Business Analyst. You will be responsible for ensuring that efficient and cost-effective business solutions and processes are in place to address business needs/requirements.

Job Responsibilities:

  • Improve and maintain the systems and operational processes within a specific domain.
  • Optimize current and potential integrated systems and E2E business processes.
  • Plan, arrange and control meetings, workshops and relations with the user during the investigations, design and development of business processes and solutions.
  • Advise stakeholders (within IT and Business) to consider solutions which will work best for the business.
  • Take responsibility for the timelines within the project plan, of the business analysis effort related to a project.
  • Plan and organise own work and deliver on promises.
  • Analyse and understand the customers (Internal and external) that are impacted, through the use of user journeys, research and/or spending time in the various operational areas.
  • Analyse and document user requirements and assess the business implication of these to the business process involved. o Collaborate with user stakeholders in satisfying these requirements.
  • To train business users, rendering support and facilitating sessions for end-users.
  • Continuously support the business environment, while maintaining an understanding of enterprise business initiatives and objectives, the various line portfolios, current trends and developments in the technology field.
  • Motivate stakeholders to change practises and consider other alternatives.
  • Coaching and mentoring of Junior BA team members.
  • Operate confidently within business strategy, current trends and developments in the retail industry.
  • Focus personal efforts on achieving results aligned to organisation objectives
  • Propose and document process improvements where appropriate and provide alternatives / options. o Assess risks, costs and potential benefits of alternative business process designs.
  • Develop business rules and monitor the implementation of these rules in the development of the various application systems.
  • Assist with and provide timeous feedback on ad-hoc queries from business stakeholders.
  • Thinking partner and troubleshooter for business problems.
  • Research & Advise on alternatives presented by the technical designers and answer detailed questions regarding the business design.
  • Confidently engage the most appropriate business representatives to obtain input and agreement on alternatives (related to best practise in the industry) that are presented.
  • Devises, initiates and drives effective small to meduim change initiatives in own area or department.
  • Work closely with Architects, Designers and Business stakeholders to design and implement solutions.

Job Requirements:

  • Good process modelling skills
  • Excellent communication, both written and verbal
  • Good planning and time management skills
  • Business understanding of the broader retail industry
  • Degree or Diploma with 3 to 5 years related experience.
  • Business Analysis certification at Practitioner level (ECBA, CCBA), FTI certification or similar
  • Analytical thinking
  • Results driven
  • 3 years Business analysis in retail processes
  • 3 years Retail industry Experience working within all aspects of the Software Development Life Cycle (SDLC).
  • Effective relationship management and collaboration skills
  • Good business and IT acumen
  • Self-starter, with a can-do attitude
  • Customer focused

Job Details:

Company: Shoprite

Vacancy Type:  Full Time

Job Location: Cape Town

Application Deadline: N/A

Apply Here