Post Office Vacancies in Birmingham (Selina) – Receptionist

Job Description:

You are a person who can be assigned several tasks, witty, creative and curious who enjoys challenges, organizations with rapid growth and that strike you learn something new every day. Change is your ally and the creativity of your best friend. You are ready to jump at any time and wear many hats because you value the growth you can have when learning to do it all.

Job Responsibilities:

• Ensuring the best experience of all customers
• Interact with customers, take orders and serve snacks and drinks
• To undertake general office duties, including correspondence, emails, filing, and switchboard, to ensure the smooth running of the reception area.
• Providing a friendly, welcoming and efficient service to all guests, in line with our vision and values on customer satisfaction
• To assist in keeping the hotel reception area clean and tidy at all times.
• To administer the general petty cash system and float in an accurate manner
• To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience.
• Comply with all food and beverage regulations
• To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.
• To undertake all training as required (eg, first aid, health and safety, customer service).
• Offering all Selina services such as tours, shuttle buses and rentals to customers
• To undertake any other ad-hoc duties (bar and restaurant work) relevant to the post, as and when required.

Job Requirements:

• Ability to work under pressure
• Fast learner
• Customer service skills
• Ability in solving problems
• Previous experience with dealing with clients
• English language required

Job Details:

Company: Selina

Vacancy Type:  Full Time

Job Location: Birmingham, England, UK

Application Deadline: N/A

Apply Here

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