Website Government of Manitoba
The Bilingual Service Centres (BSC) house staff from various public bodies, different levels of government, and community organizations. As a key representative of the province in these centres of which there are six locations, the Bilingual Information Specialist must demonstrate excellent interpersonal skills, the ability to interact with others with tact, a willingness to collaborate, and a solid understanding of the needs of partners and clients.
The Information Specialist provides bilingual services for public bodies in areas that do not require licensing or certification, and provides links to appropriate government staff and resources. The incumbent responds to inquiries in both official languages, offers general assistance to the public, including the completion of forms required for conducting business with government departments. The incumbent undertakes outreach activities, facilitates presentations for community interest groups on specific topics related to the programs and services of the province, conducts mobile service clinics, and assists with program promotion in the community through involvement with community organizations and community leaders.
- Must be legally entitled to work in Canada
- Must be able to work occasionally outside of regular office hours such as evenings and on weekends.
- Must hold a valid Class 5F driver’s license with access to a vehicle to perform outreach services
- Must be fluently bilingual in English and French.
- Must be able to provide and maintain a current Criminal Records Check, with Vulnerable Sector Search and Adult Abuse Registry Check.
- Experience providing client services to the public such as responding to inquiries and resolving issues.
- Excellent verbal communication skills in French.
- Strong written communication skills in French.
- Ability to analyse and evaluate services delivered, and to formulate recommendations for improvement based on innovative and creative models.
- Experience giving presentations and facilitating group activities.
- Ability to work autonomously, with minimal supervision.
- Superior planning and organizational skills, with the ability to establish priorities.
- Excellent interpersonal skills to work collaboratively within a complex team environment.
- Excellent problem-solving and decision-making skills.
- Knowledge of minority Francophone communities, including knowledge of French language services legislation and an awareness of specific challenges related to accessing government programs and services in French.
- Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Company: Government of Manitoba
Vacancy Type: Full Time
Job Location: Ste. Anne, MB, CA
Application Deadline: N/A