Wednesday , March 29 2023

Lenmed Careers – Support Technician

Website Lenmed

Job Description:

The BT support Technician will provide IT end-user support on various components within IT environment, including but not limited to: hardware support, software support and network support.
Being the first point of contact for clients, the incumbent will be expected to maintain professionalism and aid with a sense of urgency, regardless of the level of incident.

Job Responsibilities:

  • First line technical support on all business applications
  • First Line Printer Support
  • First line Network Support
  • First line Telephonic Support
  • First line support to Desktop Users
  • Preventative Maintenance on Printers, Desktops and Data Cabinets
  • Managing escalations with L2 support and third-party vendors
  • Adhere to departmental policies and procedures
  • Flexibility of working hours
  • Ability to travel within and across regions to provide support

Job Requirements:

  • Grade 12 / Senior Certificate
  • MCSA or equivalent (A+, N+)
  • Advanced Windows troubleshooting experiences
  • 5 Years experiences in a junior support role
  • Collaborative Team-work approach
  • Ability to work independently
  • Customer service skills
  • Computer literacy
  • Must have own transportation and a valid driver’s license.

Job Details:

Company: Lenmed

Vacancy Type:  Full Time

Job Location: Roodepoort

Application Deadline: N/A

Apply Here