KFC Vacancies Gauteng – Customer Facing Team Member

Job Description:

To provide excellent customer service to customers and to expedite KFC products in an efficient, friendly and courteous manner while maintaining a clean and tidy work area- Approach and treat the customer in courteous, friendly and efficient manner as laid down the Service Section of the KFC standards

Job Responsibilities:

• Prepare products using approved KFC standards procedures
• Monitor product quality by checking and acting upon expiration dates and times for products
• Ensure the correct use of product holding equipment in respect of holding times and temperatures
• Keep the Customer Service Area  and Front Counter clean and tidy
• Follow all cash handling procedures as per Company Standards
• Deal with customer complaints as per KFC procedures and bring any customer complaints to the manager’s attention
• Adhere to Yum’s culture principles
• Be obsessed about customer service and ensure customer satisfaction on  every shift
• Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

Job Requirements:

• In Possession of Matric Certificate
• Strong problem solving skills
• Communication skills
• Fluent in english
• Basic computer literacy

Job Details:

Company: KFC

Vacancy Type:  Full Time

Job Location: Gauteng

Application Deadline: N/A

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