Housekeeping Jobs in Atlanta (Kimpton Hotels & Restaurants) – Housekeeping Supervisor

Job Description:

As the Housekeeping Supervisor, you’ll be responsible for inspecting and maintaining the cleanliness and physical condition of the hotel guest rooms, meeting rooms, hallways, and public areas. You’ll maintain a positive and friendly attitude with all guests and other employees to act as the communicator and liaison between guests and cleaners.

Job Responsibilities:

• Prepare inspection report with the status of all guest rooms at the beginning of the shift. This includes all guest requests, out of order rooms, and show rooms for the day.
• Evaluate room cleaners on their job performance according to the hotel standards. When necessary, take appropriate action (retraining, etc.) to ensure they are performing at a high quality level.
• Collect, log, and secure all lost and found items in a locked cabinet, room cleaners’ assignment sheets, secure floor keys and office, lock office door.
• Report any substandard conditions or damage of the guest room to the Housekeeping department.
• Answer the department telephone using friendly telephone etiquette.
• Complete a written report of all room statuses for the Front Desk.
• Confirm the work schedule for the following day with room cleaners.
• You’ll help guests with special requests, information, and status of Lost & Found items.
• Check the hotel’s PMS computer for information concerning room status and to enter updated room status.
• File all daily reports in the file cabinet.
• The Front Desk will give you all room moves, late check-outs, and additional guest requests for appropriate follow-up action.
• Inspect all guest check-out rooms for cleanliness, appropriate guest amenities, and the correct working condition of room equipment.
• Notify Front Desk of all vacant and clean rooms, completion of guest requests, and room status discrepancies.

Job Requirements:

• Housekeeping supervisory or related job experience is preferred.
• 1 year of experience in customer service or similar role.
• Flexible schedule, able to work mornings, nights, holidays and weekends when needed.
• High School Diploma is preferred.

Job Details:

Company: Kimpton Hotels & Restaurants

Vacancy Type:  Full Time

Job Location: Atlanta, GA, US

Application Deadline: N/A

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