Monday , December 11 2023

FNB Bank Careers – Sales and Services Manager

Website FNB

Job Description:

To take accountability for the sales and service process and ensure that sales targets are met.

Job Responsibilities:

  • Manage the growth of active customer Account Base to increase client base
  • Maximise Business Portfolio cross sell opportunities and strengthen client relationships
  • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
  • Manage existing clients and grow portfolio through making contact and generating leads
  • Comply with governance in terms of legislative and audit requirements
  • Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team
  • Research Market positioning and develop and optimise market intelligence, new business management, advances and management reporting
  • Plan and execute campaigns successfully and on schedule. Set standards and benchmarks for measuring successful campaign execution.
  • Manage own development to increase own competencies
  • Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies
  • Track, control and influence sales activities with the specific aim to achieve previously determined sales team targets.
  • Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
  • Monitor costs / benefits per campaign/channel. Maintain operational accountability for all campaign execution.
  • Provide accurate and reliable sales statistics obtained from the Sales members and compile Sales reports and dashboards
  • Achievement of net profit growth for business
  • Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency

Job Requirements:

  • An appropriate recognized business degree at NQF level 6
  • 4 years Financial Industry experience
  • Person must not be an unrehabilitated insolvent

Job Details:

Company: FNB

Vacancy Type:  Full Time

Job Location: Cape Town

Application Deadline: N/A

Apply Here