Thursday , November 30 2023

FNB Vacancies 2023 – Sales Consultant I

  • Full Time
  • Soweto

Website FNB

Job Description:

Provide a positive customer experience by being helpful and sensitive to customer needs and aspirations. Offering value adding FNB solutions within a dynamic environment, whilst adhering to policy and process.

Job Responsibilities:

  • Connect with our customers by living up to our brand promise of “how can we help you?” at all times. Treat customers as you would want to be treated.
  • Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
  • Adhere to the TCF (Treating Customers fairly) principles in all that you do.
  • Meet and exceed monthly sales target.
  • Contribute to the overall effectiveness and success of the team.
  • Maintain an ability to adapt to ever changing business and customer needs.
  • Maximize cross-sell opportunities identified aligned to customer needs based customer needs analysis.
  • Use opportunities identified to increase market share.
  • Demonstrates behaviour in support of the organizational values.
  • Takes accountability for own performance, personal and career development.
  • Conduct myself in an ethical manner at all times.
  • Take ownership of solving our customers problems or queries as efficiently and quickly as possible
  • Always comply with procedures and processes contained in the relevant business guidelines.
  • Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
  • Ensure activities support cost containment and reduction.
  • Optimize every customer interaction to migrate or convert customer to echannels and or encourage use of digital and self-service channels.

Job Requirements:

  • Minimum Requirements : FAIS Compliant as prescribed by the Financial Services Board
  • Relevant NQF 5 as prescribed by the Financial Services Board
  • Person must not be an unrehabilitated insolvent
  • Regulatory Exam as prescribed by the Financial Services Board
  • Preferred (Ideal) Qualification : An appropriate recognised business degree at NQF level 6

Job Details:

Company: FNB

Vacancy Type:  Full Time

Job Location: Soweto

Application Deadline: N/A

Apply Here