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Website FirstRand
Job Description:
To proactively grow the balance sheet of a allocated customer, deliver exceptional experience and education to portfolio of clients on wealth creation, accumulation and overall protection tactics to increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles
Job Responsibilities:
- Prevent wastage and identify process improvements to contain and reduce costs
- Conduct digital client reviews within the context of client engagements
- Provide appropriate banking and financial solutions across an allocated portfolio of clients
- Participate in planned activities that are appropriate for own development
- Liaise with SMEs on complex products to provide appropriate product advise
- Execute on opportunities to expand our customer base with creditworthy and potentially profitable customers
- Develop, encourage and nurture collaborative relationships within FNB and/or across the FRG
- Ensure compliance to legislative and audit requirements and adherence to relevant processes
- Deliver internal and external customer service excellence through adherence to quality service standards
- Identify and utilise opportunities for revenue growth to deliver on sales targets
- Creates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
Job Requirements:
- Experience – 3 to 5 years experience in a similar environment, of which 1 to 2 years ideally at a junior specialist level
- Additional Knowledge – Core product knowledge and linked pricing
- Sound working knowledge of Banking and Financial Services Regulatory requirements
- Non-complex Wealth management creation and accumulation knowledge
- Proven track record in servicing a portfolio of clients and in acquisition of new relationships
- Knowledge of global financial markets and current affairs
- Non-complex protection or risk knowledge
- Ability to plan and organize work independently
- Minimum Qualification – Relevant Qualification on accredited FSCA List, RE5
- Preferred Qualification – Relevant FAIS accredited degree, CFP, Fit and proper, experience in FAIS-relevant Money Manager Subcategories
- Full understanding of money management principles
- Sound working knowledge of required business-related systems
- Ability to match client needs with appropriate product solutions
- Sound knowledge of the Bank’s risk and other mandates to ensure exercising good commercial judgment while representing the Bank’s and the shareholders’ interests always
Job Details:
Company: FirstRand
Vacancy Type: Full Time
Job Location: East London
Application Deadline: N/A
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