Job Description: The job holder is expected to provide superior client experience and seamless delivery of EscrowOA services in collaboration with hisher Escrow Operations team* he needs to ensure the services provided as an Account Trustee to Clients internal and external stakeholders are in line with Real Estate Escrow Commercial Escrow RERADIFC Owners Association and banks process and guidelines Detailed Description: Job Responsibilities: Check daily Transactions documents related to Developers Unit Management Projects Payments Deposits Unit Cancellation Refund Pending payments and Retention transfer and ensure timely processing Liaise with bank appointed engineer for obtaining their certification for release of payments Ensure timely Reconciliation and escalation Check project wise reports and ensure project wise accounts are reconciled and up to date Ensure all exceptions are escalated approved and ratified Handling day to day Escrow operations activities in compliance with RERA DIFC OA Laws and Regulations and internal procedures related to these services within the timelines Ensure customer queries are responded within the timelines and confidentiality maintained Liaise with concerned team for clarifications related to any transaction Job Requirements: Handling day to day Escrow operations activities in compliance with RERADIFC Laws and Regulations and internal procedures related to these services within the timelines Process reengineering and system enhancement Number of qualitative and quantitative enhancements completed Ensure team is aligned with day to day operational activities completing the assigned tasks as per laid process and procedures Performing as one team to deliver best client service and experience in line with regulatory requirements Qualification & Experience: Sound knowledge on MS Word Excel Client Management Professional Expertise Well versed with Finacle BPM EMS smartBUSINESS and Online banking application Team Player Bachelor of Commerce and equivalent degree At least 5 years of cross functional experience in Operations and various aspects of banking Business focused Job Details: Company: Emirates NBD Vacancy Type: Full Time Job Location: Dubai, United Arab Emirates Application Deadline: N/A Apply Here jobstrivia.net
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