Job Description: Are you looking for a job where you can grow professionally and build your career in a multinational airline? If you love traveling, interacting with customers and colleagues from across the Emirates network, there are opportunities for you. Emirates is the world’s largest international airline, with a network that spans over 160 destinations in 85 countries. We are currently looking for a Customer Sales and Service Professionals to join our multicultural team in Dubai. Job Responsibilities: Identify customer needs through rapport building, actively seeking out sales opportunities and promoting all Emirates related products. Issue Emirates tickets to customers ensuring their request is met and to offer them tailor made travel solutions. Actively enhance Emirates revenue earnings by promoting additional services offered by the company and its partners. Be the voice of Emirates and ensure the highest standard of customer service is delivered to Emirates customers by providing information about our products and services. Job Requirements: Ability to work in a multiple shift environment Customer Service or Call Centre: 1+ year Arabic/Czech/French/German/Italian/Japanese/Mandarin/Polish/Portuguese/Russian/Spanish Excellent interpersonal, telephone and customer service skills Customer and sales orientation to provide excellent service and close any sales opportunity. Experience in Contact Centre/Hospitality industry preferred. Good listening and communication skills. 10 Years schooling or equivalent PC based skills to operate Windows packages including Microsoft Word/Excel/E-mail Ability to work in a busy sales team environment PC based skills to operate Windows package (Microsoft Word/Excel/E-mail). Fluency in English and one of the languages listed below is a must: Knowledge of contact centre and airline industry procedures and methodology Job Details: Company: Emirates Vacancy Type: Full Time Job Functions: Engineering Job Location: United Arab Emirates Application Deadline: N/A Apply Here jobstrivia.net
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