Emaar Jobs in Dubai 2024 – Guest Relations

Job Description:

The job holder is responsible to provide an engaging customer service experience to all At the Top-Burj Dubai customers and promote Dubai as visitor destination while ensuring the customer experience exceeds expectations in every way- every time.

Job Requirements:

• Team player
• High level of competency in the English and another language (Arabic, Spanish, French, Russian, Japanese, German, Chinese, Korean, etc.).
• Technical Learning
• Problem Solving
• Learning on the Fly
• Customer Focus
• Flexibility
• Impromptu and/or public speaking
• Compassion
• Ability to develop and maintain relationships across the organisation which will contribute to an up-to-date business knowledge and understanding.

Qualification & Experience:

• Tourism and Travel Certificate or similar industry experience (advantage).
• Cash handling experience.
• Customer service experience within Retail/Sales and/or Hospitality industry
• 2 year’s experience in customer care or any other customer facing position, to include cash handling
• Tertiary qualification in relevant discipline

Job Details:

Company: Emaar

Vacancy Type:  Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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