Website Dubai Islamic Bank
Attending customer’s interactions and efficiently gather related information to fulfill customer needs.
- Maintain a high level of knowledge about the banks products and services and ensure customers are provided with full accurate information.
- Adhere to all bank policies and procedures corporate security policies, regulatory guidelines, industry service standards and codes of conduct
- Attend various training and learning programs to close the skill gaps and to ensure proper awareness about products and services, policies and procedures.
- Cross sell and upsell different bank products.
- Maintain effective relationship with superiors and colleagues to ensure Team work and professional work environment.
- Minimum 0-1 years of experience in Call Center.
- Call Center Policies and Procedures
- Telephone Etiquette
- Minimum Bachelor Degree.
Company: Dubai Islamic Bank
Vacancy Type: Full Time
Job Location: Dubai, United Arab Emirates
Application Deadline: N/A