dnata Careers – Customer Service Professionals

Job Description:

We are recruiting exceptional customer service team members.

Whether it be Emirates Airline or of the many airlines serviced by dnata, our goal is to ensure that our customers experience service consistent with the Emirates Group high standards.

Job Responsibilities:

• Our check-in airport services staff offer passengers the highest levels of service from the moment they check-in through to their final destination; the gates the lounges and beyond.
• They’re often the first experience passengers will have of the Emirates Group and first impressions count for everything. It’s an ideal position for outgoing and detail-oriented personalities who are passionate about service delivery and driving our business through improved efficiency and safety standards. These roles will be in the dnata uniform.
•  There’s something quite special about being greeted by a marhaba services agent before or after a flight. People skills and a calm and efficient manner to get passengers – from VIPs to busy families – smoothly on their journey, are important attributes. it’s also the extras, like warmth and a wide smile that really set our marhaba team apart.

Job Requirements:

• O Levels or equivalent.
  2 + years experience in a Customer Service role.
  Proficiency in spoken and written English.
  Vocational or Diploma (12+2 or equivalent) desirable but not required
  Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures
  Some roles require one or more of the following:
  Fluency in French, Spanish, German, Italian, Arabic, Russian, Mandarin, Japanese
  Reservation and ticketing experience (is adventagous)

Job Details:

Company:  dnata

Vacancy Type:  Full Time

Job Location: Sharjah, United Arab Emirates

Application Deadline: N/A

Apply Here

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