Sunday , December 10 2023

Chalhoub Careers – Store Manager

Website Chalhoub Group

Job Description:

You will be responsible for maximizing the commercial performance of the retail store and deliver exceptional Guest Experience. You will be accountable for establishing a bridge between back-office and the store under their supervision. The Store Manager is mandated to conduct continuous audits and implement corrective solutions and actions.

Job Responsibilities:

  • Ensure monthly execution of top line and gross margin targets & individual contribution
  • Ensure improvement of SOAR results as per targets
  • Request inclusion of VIP customer in database
  • Ensure that identification of transactions is done
  • Help Area Manager preparing her/his reports to RSM on top line assumptions
  • Train and coach shop floor employees in customer service excellence and verify training are provided
  • Ensure that customer service is executed in store as per Group’s guidelines
  • Provide insights to Area Manager to prepare the monthly detailed feedback on store top line achievements
  • Perform roster and ensure that stores have adequate number of staff at all time
  • Execute merchandising of future store
  • Ensure that staff grooming and uniforms are as per standards in stores
  • Ensure adequate staffing of stores at all time

Qualification & Experience:

  • Outstanding customer focus and people skills
  • University Degree in Business Administration, Marketing or any relevant field
  • A minimum of 4 years of relevant experience with at least 2 years in a similar role
  • Strong exposure to the different HR fields (organization development, HR Administration, Rewards, etc.)
  • Excellent communication and interpersonal skills with a customer-centric mindset
  • Exceptional leadership skills
  • Strong business acumen

Job Details:

Company: Chalhoub Group

Vacancy Type: Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

Apply Here