Website Canada Post / Postes Canada
The Advisor, Human Rights, Workplace Harassment and Violence leads complex and sensitive complaint investigations by impartially and objectively conducting interviews, gathering and analyzing evidence, assessing credibility and documenting and articulating findings and recommendations. As the subject matter expert, the Advisor provides advice to clients and business partners on the handling of formal and internal Human Rights and Workplace Harassment and Violence complaints.
- Represents the Corporation in a variety of legal settings and participates, defends and provides testimony to support the outcome of the investigation (e.g., arbitration hearings, Canadian Human Rights Commission).
- Collaborates with internal stakeholders to promote visibility and awareness of Human Rights and Workplace Harassment and Violence through various communications mediums. Contributes to the development of training and communication tools to support the requirements of internal/external audits and agreements.
- Leads the resolution of complex and confidential Human Rights and Workplace Harassment and Violence complaints by conducting unbiased and fair investigations on internal complaints and formal and pre-emptive complaints received through the CHRC or other designated recipients. Conducts interviews, gathers and analyzes evidence, assesses credibility, documents findings, provides recommendations and writes formal investigative reports with determative findings in accordance with established legal practices, policies and collective agreements.
- Assesses Human Rights and Workplace Harassment and Violence complaints at the investigation stage to identify suitable Investigators based on case specifics (i.e., relationship between parties, complexity, number of parties implicated, involvement of other dispute resolution processes, gender, language of request, etc.). Receives, prepares and provides relevant information and documentation to the selected Investigator. Manages external investigation vendor operational activities, such as referrals, communications, and payments. Ensures compliance to contract requirements and assumes vendor on-boarding and off-boarding.
- Acts as the Subject Matter Expert on Human Rights and Workplace Harassment and Violence matters. Provides advice and guidance to Senior Management, Business Partners, Team Leads and internal and external stakeholders regarding Human Rights and Workplace Harassment and Violence complaints.
- Partners and collaborates with Legal Affairs, Labour Relations, and other functions to undertake accommodation requests and provide advice and guidance regarding grievances and other matters related to Human Rights and Workplace Harassment and Violence that originate from employees, customers, and other sources. Facilitates early and timely resolution of disputes and ensures compliance with all relevant legislation, policies and collective agreements.
- Keeps abreast of changes to legislation and regulation and remains informed of all policies, procedures, standards and guidelines, as well as relevant collective agreements and industry best practices related to Human Rights and Workplace Harassment and Violence. Provides input on corporate policies and procedures to ensure compliance with the CHRC and ESDC requirements, as well as Canadian legislation and jurisprudence in the areas of Human Rights and Harassment and Violence. Liaises with CHRC, Network of Corporate Human Rights Practitioners, ESDC and other external agencies, organizations, committees and associations.
- Participates in conciliating settlements of Human Rights complaints with the CHRC. Prepares conciliation reports and corporate positions for submission to the CHRC.
- Reviews and analyzes internal and divisional investigation reports on Human Rights and Workplace Harassment and Violence complaints and determines appropriate actions, including assigning a mandate to an Investigator.
- Facilitates the effective reporting of workplace harassment and violence investigations. Receives investigator reports, completes redactions based on disclosure agreements with parties and prepares executive summary reports for the Policy Committee. Maintains detailed confidential records of investigations and inquiries. Prepares high quality, investigation reports and makes recommendations, in accordance with relevant legislation and case law.
- Law degree (LLB or JD) is considered an asset
- Post-secondary degree or diploma in Industrial Relations, Law, Human Rights, Dispute Resolution, or equivalent combination of education and experience
- Considerable knowledge of related legislation (Canada Labour Code-Occupational Health & Safety, Canadian Human Rights Code and other applicable federal legislation), contractual obligations including administration of Collective Agreements, and industry best practices.
- Two or more years’ experience in Human Rights, Complaint Investigation/Dispute Resolution, Labour Relations or similar work experience
- Knowledge and experience in investigation and alternative dispute resolution (ADR) principles for conflict resolution.
Company: Canada Post / Postes Canada
Vacancy Type: Full Time
Job Location: Calgary, AB, CA
Application Deadline: N/A