Saturday , September 23 2023

BMS Operator Jobs Abu Dhabi (Hilton) – Guest Relations Executive

Website Hilton

Job Description:

A Guest Relations Executive is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.

Job Responsibilities:

  • Follow correct reporting procedures if faced with issues
  • Ensure knowledge of menu and all products
  • Manage guest queries in a friendly, timely, and efficient manner
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Has a good knowledge of the restaurant’s sitting arrangements
  • Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
  • Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene

Job Requirements:

  • Committed to delivering high levels of customer service
  • Flexibility to respond to a range of different work situations
  • Good communication skills (oral and Written)
  • Positive attitude
  • Ability to work on your own or in teams
    Excellent grooming standards

Job Details:

Company: Hilton

Vacancy Type:  Full Time

Job Location: Abu Dhabi, United Arab Emirates

Application Deadline: N/A

Apply Here