BMS Operator Jobs Abu Dhabi (Hilton) – Guest Relations Executive

Job Description:

A Guest Relations Executive is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.

Job Responsibilities:

• Follow correct reporting procedures if faced with issues
• Ensure knowledge of menu and all products
• Manage guest queries in a friendly, timely, and efficient manner
• Comply with hotel security, fire regulations and all health and safety legislation
• Has a good knowledge of the restaurant’s sitting arrangements
• Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene

Job Requirements:

• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Good communication skills (oral and Written)
• Positive attitude
• Ability to work on your own or in teams
  Excellent grooming standards

Job Details:

Company: Hilton

Vacancy Type:  Full Time

Job Location: Abu Dhabi, United Arab Emirates

Application Deadline: N/A

Apply Here

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