Qatar Airways Aircraft Maintenance Jobs – Airport Services Agent

Job Description:

We are recruiting for an Airport Services Agent based in Dubai, United Arab Emirates.
In this role you will deliver excellent service at the airport, helping create a stress-free environment for customers travelling with Qatar Airways. You will ensure passengers receive total quality service and adhere to the safety policy and security standards of the company.

Job Responsibilities:

• Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc
• Performing pre- and post-flight administration duties
• Handling of company mail
• Delivering the highest level of Customer Service at all customer touch points
• Supervising service partners’ activities for the smooth acceptance of passengers.
• Handling baggage claims
• On Time Performance
• Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge.
• Ensuring compliance with QR Safety and Security requirements.
• Checking entry requirements (visas, residence permits) are met
• Coordinating with Cargo, Fueling company, Baggage Make up Area, aircraft loading team, catering suppliers for a smooth turnaround

Job Requirements:

• Knowledge of airport functions including passenger and baggage handling, Weight and Balance, and Dangerous Goods Regulations is required.
• Ability to work shifts, including weekends, is essential.
• High school qualification combined with a minimum of two years of experience in a similar customer facing role within the airport environment.

Job Details:

Company: Qatar Airways

Vacancy Type:  Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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